Assist-Travel / Transport

At Horizon Harmony, we empower NDIS participants to travel independently, confidently, and safely. Our Assist–Travel / Transport support service is designed to ensure you can access your community, appointments, work, and social activities without barriers — because freedom of movement is essential for a fulfilling life.

What is Assist–Travel / Transport?

Assist–Travel / Transport is a funded support under the National Disability Insurance Scheme (NDIS) that helps people with disabilities travel to and from their daily commitments. This service can include training to develop transport-related skills or direct transport assistance where independent travel is not yet possible.

Whether you need help getting to work, school, medical appointments, or recreational activities, Horizon Harmony offers reliable, flexible, and respectful transport support tailored to your goals and needs.

What Our Transport Support Covers

• Transport to medical appointments and therapy sessions
• Travel to school, university, or training programs
• Transportation to workplaces or job interviews
• Support to attend community, cultural, or religious events
• Social outings, day programs, or NDIS-related activities
• Public transport training and confidence building
• Safe travel with trained support staff
• Assistance with booking rides or planning travel routes

Our services are flexible and available on a regular, casual, or one-off basis — depending on your schedule and preferences.

Who Can Access This Support?

If your disability prevents you from using public transport without assistance, you may be eligible for travel and transport funding through your NDIS plan. This support is particularly beneficial for:

• Participants without access to a car or public transport
• Individuals needing assistance to travel safely and confidently
• Participants building the capacity to travel independently
• People with physical, cognitive, or psychosocial barriers to transport

We’ll work with your plan to ensure services are delivered in line with your NDIS goals, budgets, and level of need.

Building Transport Independence

At Horizon Harmony, we don’t just offer a lift — we build capacity. For participants who want to become more independent in their travel, we offer coaching and practical support to help you learn how to:

• Read public transport schedules and timetables
• Navigate buses, trains, and trams safely
• Use ride-sharing apps or community transport services
• Travel safely alone or with minimal support

Our goal is to increase your confidence and reduce long-term dependence, so you can explore your world on your own terms.

Flexible and Respectful Transport Options

We understand that every participant has different comfort levels, preferences, and needs when it comes to travel. That’s why our services are:

• Flexible – choose the time, destination, and frequency of your trips
• Private – one-on-one support available if required
• Reliable – punctual and consistent services you can count on
• Safe – support staff trained in transport safety and duty of care
• Inclusive – respectful of all cultural, physical, and individual needs

Support You Can Trust

Our support workers are fully qualified, friendly, and trained in providing safe, supportive travel assistance. Whether it’s a short local trip or a longer journey, you can trust that our team will treat you with dignity, professionalism, and kindness every step of the way.

Benefits of Assist–Travel / Transport Support

• Access vital services like healthcare, education, and employment
• Participate in your community and social events
• Build confidence and independence with travel skills training
• Enjoy reliable, timely, and accessible transportation
• Reduce reliance on family, carers, or others for transport

Why Choose Horizon Harmony?

• Personalised travel plans tailored to your needs
• Friendly and qualified staff who prioritise your safety
• Flexible scheduling, including weekends and evenings
• Capacity-building and travel skills training available
• Deep understanding of NDIS transport funding rules
• Reliable service you can depend on — every day

Let’s Get You Moving

Ready to improve your mobility and take control of your travel? Whether you need transport to regular appointments or support to become more independent in the community, Horizon Harmony is here to help.

We’ll work with your goals, your plan, and your schedule to design a solution that keeps you connected, empowered, and on the move.

Contact Us Today

Phone: +61 451 037 914 or +61 449 847 889

Email: admin@horizonharmony.com.au

Office Hours: Monday – Friday, 9:00 AM – 5:00 PM

Take the first step toward freedom and independence — with Horizon Harmony beside you every kilometre of the way.